Courtesy translation. In case of any discrepancy, the Portuguese version prevails.

Privacy Policy

This Privacy Policy describes how Giestas Mobiliário collects, uses, stores, protects and processes the personal data of users of the website giestasmobiliario.com.

Protecting users’ personal data is a priority for Giestas Mobiliário. All information collected is processed lawfully, fairly and transparently, and is limited to the purposes necessary for providing services, communicating with customers, processing orders and complying with legal obligations.

1. Data Controller

The data controller is:

Paula Alexandra dos Santos Rocha Trigueira
Giestas Mobiliário
Rua da Passagem n.º 680
4440-565 Valongo
Email: geral@giestasmobiliario.com
Telephone: +351 937 519 516

For any question relating to this Privacy Policy or the processing of your personal data, you may contact us using the details above.

2. Personal Data Collected

In the course of using the website, contacting the company, requesting quotes, placing orders or receiving services, the following personal data may be collected:

Name
Email address
Telephone or mobile number
Billing and/or delivery address
Billing data
Data necessary for order processing
Information submitted through contact forms
Technical browsing data, such as IP address, device type, browser, pages visited and cookie data, where applicable

Giestas Mobiliário only collects the data necessary for the purposes identified in this Privacy Policy.

3. Purposes of Data Processing

The personal data collected may be used for the following purposes:

Order processing and management
Replying to contact, information or quote requests
Communication with customers
Management of deliveries, logistics and after-sales service
Issuing accounting and tax documents
Compliance with legal obligations
Administrative and commercial management
Improving the browsing experience on the website
Statistical analysis and website optimisation
Sending marketing communications, campaigns, news or promotions, only where the user has given prior consent or another legal basis applies

4. Legal Basis for Processing

The processing of personal data may be based on one or more of the following legal bases:

Performance of a contract or pre-contractual steps, namely for order processing, quote requests or the provision of services
Compliance with legal obligations, namely tax, accounting and legal obligations
Consent of the data subject, for example for sending marketing communications or using certain cookies
Legitimate interest of Giestas Mobiliário, namely for improving services, website security, fraud prevention, management of business contacts and performance analysis

Whenever processing depends on consent, the user may withdraw that consent at any time, without affecting the lawfulness of the processing carried out up to that date.

5. Data Retention

Personal data will be kept only for the period necessary to fulfil the purposes for which it was collected, without prejudice to the applicable legal retention periods.

In general:

Data associated with orders, billing and tax obligations will be kept for the legally required period.
Contact data and information requests will be kept for the period necessary to manage the business relationship or until the data subject objects.
Data used for marketing will be kept until the user withdraws consent or requests deletion.
Technical data and cookies will be kept in accordance with the periods defined in the Cookie Policy or the consent tool used on the website.

6. Sharing Data with Third Parties

Giestas Mobiliário may share personal data with third parties only where necessary to provide the services, comply with legal obligations or operate the website.

These third parties may include:

Web hosting and technical maintenance providers
Website management platforms
Payment service providers
Carriers and logistics operators
Accountants, consultants or administrative bodies
Public, tax or judicial authorities, where legally required
Analytics, advertising or digital marketing tools, where applicable and with consent where necessary

Third parties that process personal data on behalf of Giestas Mobiliário are required to adopt appropriate security, confidentiality and data protection measures.

7. Cookies and Similar Technologies

The website may use cookies and similar technologies to ensure it works properly, improve the user experience, analyse browsing statistics and, where applicable, present personalised content or campaigns.

Cookies may include:

Essential cookies, necessary for the operation of the website
Analytics cookies, used to understand how the website is used
Marketing or advertising cookies, used for campaign measurement, remarketing or ad personalisation

The use of non-essential cookies depends on the user’s prior consent, whenever legally required.

The user may manage or withdraw their consent through the cookie management tool available on the website or through their browser settings.

8. Marketing and Commercial Communications

Giestas Mobiliário may send commercial communications, news, campaigns or promotional information to users who have given their consent or where another legal basis applies.

The user may, at any time, withdraw consent or object to receiving these communications by writing to geral@giestasmobiliario.com or through the unsubscribe mechanism provided in the communications sent, where applicable.

9. Data Security

Giestas Mobiliário adopts appropriate technical and organisational measures to protect personal data against loss, alteration, unauthorised access, improper disclosure or misuse.

These measures include, where applicable:

Use of a secure connection through an SSL certificate
Access control
Protection of computer systems
Updating and technical maintenance of the website
Measures to prevent unauthorised access
Access to data limited to authorised persons or entities

Despite the measures adopted, no computer system is completely immune to risks. In the event of a security incident that may entail a risk to the rights of data subjects, the legally required procedures will be followed.

10. Rights of Data Subjects

Under the applicable legislation, the data subject has the right to:

Access their personal data
Request the rectification of inaccurate or incomplete data
Request the erasure of their personal data, where applicable
Request the restriction of processing
Object to the processing of data
Request data portability
Withdraw consent, where processing is based on consent
Lodge a complaint with the competent supervisory authority

To exercise any of these rights, the user may contact Giestas Mobiliário at:

Email: geral@giestasmobiliario.com
Telephone: +351 937 519 516

Giestas Mobiliário may request additional information to confirm the identity of the data subject before responding to the request.

11. Complaint to the Supervisory Authority

If you consider that the processing of your personal data infringes the applicable legislation, you have the right to lodge a complaint with the competent supervisory authority.

In Portugal, the supervisory authority is:

Comissão Nacional de Proteção de Dados – CNPD (National Data Protection Commission)
Av. D. Carlos I, 134, 1.º
1200-651 Lisboa
Website: www.cnpd.pt

12. Links to Third-Party Websites

The Giestas Mobiliário website may contain links to third-party websites. This Privacy Policy applies only to the Giestas Mobiliário website, so we recommend reading the privacy policies of external websites.

Giestas Mobiliário is not responsible for the privacy practices, security or content of third-party websites.

13. Changes to the Privacy Policy

Giestas Mobiliário reserves the right to update or change this Privacy Policy at any time, in order to reflect legal, technical or operational changes.

Any changes will be published on this website, and regular consultation of this page is recommended.

14. Contact

For any question relating to this Privacy Policy or the processing of your personal data, you may contact:

Giestas Mobiliário
Paula Alexandra dos Santos Rocha Trigueira
Rua da Passagem n.º 680
4440-565 Valongo
Email: geral@giestasmobiliario.com
Telephone: +351 937 519 516

Last updated: June 2026